FAQ
What is your return or exchange policy?
We accept returns and exchanges on most items, excluding final sale and sanitary items. For assistance, please contact us via WhatsApp or email.
Do you offer gift wrapping?
Yes, we do. You can add gift wrapping at checkout, and your order will arrive beautifully packaged with our signature wrapping paper and ribbon — perfect for any occasion.
Do you offer same-day delivery?
Yes, same-day delivery is available from Saturday to Thursday for orders placed within Kuwait.
What are your delivery hours?
Deliveries are scheduled from 10:00 AM to 5:00 PM.
Can I place an order through WhatsApp?
Yes, we’re happy to accept orders via WhatsApp for your convenience.
Do you have a physical store?
Yes, we’re happy to assist you with orders, product details and availability through WhatsApp for a seamless alternative to online checkout.
